FAQ

Last updated: 1 September 2026

Where do you deliver?
The United Kingdom only. Standard UK delivery is free. Typical handling is 1–2 working days and transit 2–5 working days after dispatch. Full detail: Shipping policy.

How do I return an item?
Contact us within 30 days of delivery. Unused items in original packaging can be returned. You pay return postage unless the item is faulty or not as described. Full detail: Refund policy.

When will I get a refund?
We refund the original payment method within 14 days of receiving the returned item (or of proof of return for cooling-off cancellations).

How do I contact you?
Email zopenuhitu698@gmail.com, telephone +1 651 668 2133, or use the contact form. Address: 75 Blithemeadow Drive, Norwich, NR7 8PY, United Kingdom.

Do you offer a commercial warranty beyond the law?
We do not advertise an extra paid warranty. Your rights under the Consumer Rights Act 2015 still apply.